One of the main reasons clients hire an experienced product leader as their coach is to help in coming up with creative solutions to the challenges they face at work. [add link to what people want from a product coach - that they can't do themselves]
But, what if you don't have access to a coach?
You can ideate alone using the Lean Coaching Canvas or a similar tool. And try to come up with as many ideas as possible before narrowing them down to just the best ones. Remember, they don't all have to be great ideas to start with – the more you come up with, the more likely there will be a few good ones in there.
Activities like Crazy 8s often help here, where you put time pressure on yourself to come up with 8 ideas in 8 minutes. Or just set another target number of ideas and challenge yourself to achieve it.
But even with those activities, it's easy to get stuck with just a few ideas. Don't worry, though, help is at hand. Just by asking yourself the kind of questions a coach would ask, you can unlock ideas which have been hiding in plain sight, and find fresh inspiration to help solve your problems.
So, download your Lean Coaching Canvas, complete the first three sections, and get ready to complete the 'ideas' section with the help of these 20 coaching questions.
Sounds like a simple starting point, but sometimes just telling yourself that you do know the answer will give you the boost you need to come up with new ideas.
It's often our self-limiting beliefs that hold us back from coming up with great solutions to problems. That might be belief in our own abilities or (quite often) that things are 'just like that' in your place of work. Noticing this kind of thinking is the first step to overcoming it, and this question is an important part of that.
Building on the idea above, the most common limits that constrain people's thinking in the workplace are often resources, budget and time. Thinking about what you'd do if these weren't a problem can help you explore ideas you might not have considered otherwise.
Sometimes it's easier to take a creative view of a situation when we take our personal problems out of it. One way to do that is to project it on someone else. In this case, use the question to imagine the advice you'd give someone else if they were in the same situation as you. What ideas would you suggest they try?
We all have friends or colleagues who we go to for advice. Try calling on them now. Not literally though, in your imagination. If you asked that person for help, what ideas or advice would they have for you?
Aside from helpful friends, celebrities can be a great source for inspiration. For example, imagine Will Smith was in your situation - what ideas would he come up with?
Don't discount the idea of simply asking for help. Make a list of people who could help and maybe simply asking one of them could be the most powerful next action you could take.
You might already have some thing you'd thought of but discounted for some reason or another, get them back in the ideas pile – if the context has changed since you discounted them, they might be valuable now.
In the quest for innovation and novel ideas, we often overlook perfectly good solutions that we might have use before. It's fine to include them in your ideas longlist.
Not suggesting that you not needed in your workplace, but this question can often be quite thought-provoking. Imagine what would happen if you weren't here? How might people approach solving the problem? Would it still be a problem? Are you getting in the way of a solution somehow?
A variant on the previous question. If you left things as they were, what would happen? Might it be more effective to solve this problem later? Might it solve itself without your input?
Some of the best ideas are counterintuitive. For example, charging more for a product can make it more desirable to customers, as can making it harder to obtain. Imagine if this article was titled 'You are not ready to read this article' – you'd want to know what's in it, right?
As with question 12, sometimes exploring a terrible idea and why it's terrible can lead to a breakthrough or at least force you to challenge your assumptions about the problem.
Sunk
cost bias can restrict the ideas we come up with. By imagining a clean sheet, we can start to free ourselves from that bias and the restrictions it creates.
Most of us are relatively risk-averse, and with good reason. But imagine for a moment that there were no negative consequences if your idea went wrong. What new options would that create for you?
If risk is holding you back, is there a way you could mitigate it that would open up new ideas, options or avenues of thought for you?
Sometimes the need for fast results is limiting. To counter that, imagine a long-term, permanent solution to your problem. How does that change your approach?
The opposite of the previous question. We often get bogged down trying to think of a perfect solution when actually a quick fix will get us an equally adequate result. Are there any quick fixes that would work here?
An even more extreme version of the previous question. Imagine you had to solve this by tomorrow. How would you go about that?
We often just need a little time to come up with great ideas. When you think you're done, try asking yourself 'And what else?' a few times to flush out any of those final ideas you've not yet explored.
These 20 questions are a great way to ideate alone, or as facilitation tools to help your line reports or your team come up with new ideas. Sometimes, though, you just want someone with professional experience and who has been in the same situation as you to give you a hand. We've certainly found that's what many product managers want from their coaches.
If you're in a position like that, or know someone else who is, book a chat with us. Our coaching consultations are always free and we can match you with a product coach who can help you with your challenges, whatever they are.
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